Last updated: May 2026.
HIPAA & Confidentiality
Alora Recovery is committed to protecting the privacy of your protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 (the federal rule governing substance use treatment records).
What we collect
We collect personal and health information you provide when contacting us, scheduling admission, or receiving care. This includes contact information, insurance information, and clinical records.
How we use it
We use your information to provide care, verify benefits, coordinate with referring providers and insurers (with your consent), and comply with legal obligations.
Your rights
You have the right to access, amend, and request restrictions on your PHI. You may file a complaint with our Privacy Officer at info@alorarecovery.com or with the U.S. Department of Health and Human Services.
Cookies & website analytics
This website does not currently use third-party tracking cookies. Standard server logs are retained for security purposes.
This summary does not replace the full Notice of Privacy Practices provided at admission. Contact us for the complete document.